Terms & Conditions

Effective Date: August 6, 2024

Welcome to Aura & Stone Wellness (“we”, “us”, “our”). These Terms and Conditions (“Terms”) govern your use of our website https://www.auraandstonewellness.com (the “Website”) and your purchase of products and services. By accessing the Website or making a purchase, you agree to be bound by these Terms. Please read them carefully before using our Website.

1. Use of Website

  • You must be 18 years or older (or the minimum legal age in your jurisdiction) to purchase from us.

  • You agree not to misuse the Website, interfere with its functionality, or use it for unlawful purposes.

  • Squarespace hosts our Website. You are also subject to Squarespace’s terms of use.

2. Products and Services

2.1 Digital Products

  • Purchases of digital items (e.g., e-books, journals, affirmation cards, guides) are non-refundable and non-transferable.

  • You are granted a personal, non-exclusive, non-transferable license for personal use only. You may not resell, distribute, or reproduce our digital files.

2.2 Physical Products

  • Our gemstone rollerballs, gua sha tools, and massage items are crafted with natural materials. Variations in color, pattern, or size are normal and part of their uniqueness.

2.3 Services (Reiki, Readings, etc.)

  • Any energy work, Reiki sessions, or spiritual services offered are for personal wellness and relaxation only. They are not a substitute for medical advice, diagnosis, or treatment.

  • You must be in a safe and private space during virtual sessions. No guarantees are made regarding outcomes.

3. Orders, Payments & Shipping

  • Payments are processed securely through the payment options available at checkout.

  • We reserve the right to cancel or refuse any order at our discretion (e.g., suspected fraud, product unavailability).

  • Fulfillment & Shipping: Orders are managed through EasyShip, which partners with multiple carriers. Delivery times and shipping costs are displayed at checkout. Tracking details will be emailed once your order ships.

  • Customs & Duties: International customers are responsible for customs fees, taxes, or duties required by their country.

4. Returns & Refunds

Please review our Shipping & Returns Policy.

5. Intellectual Property

  • All Website content, including text, logos, designs, and digital downloads, is the intellectual property of Aura & Stone Wellness.

  • You may not reproduce, modify, or distribute our content without prior written permission.

6. Disclaimers

  • Wellness Disclaimer: Our content, services, and products are for educational, spiritual, and wellness purposes only. They are not medical advice. Always consult a qualified healthcare professional before starting any new wellness or health practice.

  • No Warranty: We provide our Website and products “as is” without any warranty, express or implied.

  • Limitation of Liability: To the fullest extent permitted by law, we will not be liable for any damages, including loss of data, income, or wellness outcomes, arising from your use of our Website, products, or services.

7. Indemnification

You agree to indemnify and hold harmless Aura & Stone Wellness, its owners, employees, partners, and affiliates from any claims, losses, or expenses resulting from:

  • Your use of the Website,

  • Your violation of these Terms, or

  • Your infringement of third-party rights.

8. Privacy

Your use of this Website is subject to our Privacy Policy, which describes how we collect and use personal data.

9. Third-Party Links

Our Website may contain links to third-party websites (such as EasyShip, Squarespace, or social media). We are not responsible for the content, policies, or practices of these third-party sites.

10. Governing Law

These Terms are governed by the laws of the Province of Ontario, Canada. Any disputes will be handled exclusively in the courts of Ontario.

11. Updates to Terms

We may revise these Terms at any time. Updates will be posted on this page with a new effective date. Continued use of the Website after changes means you accept the updated Terms.

12. Contact Us

If you have any questions about these Terms, please contact us:

Aura & Stone Wellness
Email: info@auraandstonewellness.com